No sales do not want to have more sales, do not want to establish a deeper relationship with customers. What kind of way would you use it?
Here can tell you a little secret is to say to the customer, "Yes, and ...". This sentence, not only can deepen your relationship with customers, but also allows you to perform better in sales performance. This sentence comes from an American business impromptu performer. He thinks this sentence can be used as an impromptu means of creation, or to upgrade a scene, but this method is also very effective in business.
Minda Zetlin, a business technology writer in the United States, thinks that before he heard this recommendation, he did not think it was so useful. Now through analysis, she discovered the value:
This sentence can help you increase sales.
If a customer says, "Your product is really useful to us." Your first instinct might say, "Thank you, I'm glad you like it." This must be your first instinctive response. But if you replace this feedback with, "Yes, we are very happy that it meets your needs so well. Many of our customers have good results when using this product with its other complementary products." or "Yes, This is a limited time, there is a discount, in case you want to inventory, it is a good time."
It will improve negotiations.
Consider using "Yes, and ...." in your next negotiation, not just a plain "Yes." "I'm glad we have this deal, and I want to know if you have friends or colleagues. , may also be interested in this service." Or "I don't know if you can give me some extra help on condition." This is another good use. If you have already concluded a sale and you have nothing to do except to sign a contract, you don’t want your “yes, and...†and it will make it look like you have renegade. If the answer is no, they have not helped you in a friendly manner, and you have a negotiation agreement, and you should still complete the transaction. But using "yes, and ...." may give you extra benefits, and if you don't ask them, you won't.
This will reduce the frustration.
In a negative situation, use "yes, but ...". Do not use "but". This is a good suggestion and listen to the difference. "Your job is good, but you can't use it because you didn't deliver it on time." Instead, "Your job is good, and if you deliver it on the deadline and let us use it, this will really help." "The elimination of the hostility caused by the word "but" and the disputes arising from the clauses will bring you closer to a cooperative solution to this deadlock.
This will expand the relationship.
If one person says, "You are very good today." You can say thank you to this person. But respond with "yes, and.....". "Thank you, you look good." or "Thank you, maybe it's because I really like to work with you." "Yes, and..." Pushing you to broaden the boundaries of your relationship, it will bring Extra information or make sense for each exchange. Even if your answer is, "Thank you, I just returned on vacation." You will also create more exchanges by providing personal information that you would otherwise not have the opportunity to share.
This will allow the exchange to continue.
If you respond to a sentence with "yes, and.....", you will bring some additional information or ideas to the exchange. Maybe your "yes, and ...." will also bring more information and ideas from the person you are talking to. If the other party also responds with "yes, and ....", it is hoped that you have more ideas. As you continue to do so, you will soon have a friendly conversation. This is how the best relationship starts.
We communicate every day, good exchanges will benefit us, and we will make others feel like spring. The power of speech far outweighs other tools
Here can tell you a little secret is to say to the customer, "Yes, and ...". This sentence, not only can deepen your relationship with customers, but also allows you to perform better in sales performance. This sentence comes from an American business impromptu performer. He thinks this sentence can be used as an impromptu means of creation, or to upgrade a scene, but this method is also very effective in business.
Minda Zetlin, a business technology writer in the United States, thinks that before he heard this recommendation, he did not think it was so useful. Now through analysis, she discovered the value:
This sentence can help you increase sales.
If a customer says, "Your product is really useful to us." Your first instinct might say, "Thank you, I'm glad you like it." This must be your first instinctive response. But if you replace this feedback with, "Yes, we are very happy that it meets your needs so well. Many of our customers have good results when using this product with its other complementary products." or "Yes, This is a limited time, there is a discount, in case you want to inventory, it is a good time."
It will improve negotiations.
Consider using "Yes, and ...." in your next negotiation, not just a plain "Yes." "I'm glad we have this deal, and I want to know if you have friends or colleagues. , may also be interested in this service." Or "I don't know if you can give me some extra help on condition." This is another good use. If you have already concluded a sale and you have nothing to do except to sign a contract, you don’t want your “yes, and...†and it will make it look like you have renegade. If the answer is no, they have not helped you in a friendly manner, and you have a negotiation agreement, and you should still complete the transaction. But using "yes, and ...." may give you extra benefits, and if you don't ask them, you won't.
This will reduce the frustration.
In a negative situation, use "yes, but ...". Do not use "but". This is a good suggestion and listen to the difference. "Your job is good, but you can't use it because you didn't deliver it on time." Instead, "Your job is good, and if you deliver it on the deadline and let us use it, this will really help." "The elimination of the hostility caused by the word "but" and the disputes arising from the clauses will bring you closer to a cooperative solution to this deadlock.
This will expand the relationship.
If one person says, "You are very good today." You can say thank you to this person. But respond with "yes, and.....". "Thank you, you look good." or "Thank you, maybe it's because I really like to work with you." "Yes, and..." Pushing you to broaden the boundaries of your relationship, it will bring Extra information or make sense for each exchange. Even if your answer is, "Thank you, I just returned on vacation." You will also create more exchanges by providing personal information that you would otherwise not have the opportunity to share.
This will allow the exchange to continue.
If you respond to a sentence with "yes, and.....", you will bring some additional information or ideas to the exchange. Maybe your "yes, and ...." will also bring more information and ideas from the person you are talking to. If the other party also responds with "yes, and ....", it is hoped that you have more ideas. As you continue to do so, you will soon have a friendly conversation. This is how the best relationship starts.
We communicate every day, good exchanges will benefit us, and we will make others feel like spring. The power of speech far outweighs other tools
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