"Noah's Home" furniture: the consumer's nose is too sensitive

"The taste is pungent for a long time, the merchant said it is normal, and it is said that my nose is sensitive." Recently, Ms. Li, a citizen of Guiyang, called the business newspaper consumer rights station to defend the rights line 6624315 complaint, saying that the purchase of a new set of furniture for several months passed. Still giving off a pungent smell, it is a headache. According to Ms. Li, at the beginning of this year, after the renovation of her new home in Jinyang, she wanted to purchase a batch of furniture and put it in a new house in Jinyang. On February 16th, Ms. Li and her husband went to the “Noah’s Home” furniture store in Dusi Road to see the furniture. The store is just doing promotional activities, including a set of sample furniture (four-door bookcase, three-door wardrobe, desk, dining table). , chairs, stools) the original price of more than 40,000 yuan, promotional discounts as long as more than 20,000 yuan. After some comparison, they felt that the wood of this set of furniture was OK, the function was also very complete, and the price concessions, it took 23,060 yuan to buy this set of sample furniture, and on this basis, another 1764 yuan to buy a Main frame and push cabinet. After paying the money, the store was delivered to the door and installed. Then, Ms. Li found that the furniture had a particularly pungent taste in addition to stools, chairs and dining tables. When consulting the store, it is normal for the store to reply to the new furniture. As long as the window is ventilated, the taste will naturally dissipate in a month or two. Therefore, Ms. Li did not care too much. However, in July, the furniture has been purchased for nearly five months, and the pungent taste is still very strong. When Ms. Li once again found the store, the staff members came to see the door and thought that it was the normal smell of the plate, and the smell was pungent. Ms. Li’s own nose was too sensitive. Ms. Li said that because of the smell, her plan to move in June was changed, and the furniture was also designed. Expert: The pungent smell of furniture, it may be that after the formaldehyde was received, the reporter rushed to the home of Ms. Li Jinyang. When the reporter opened the three-door wardrobe in the furniture set by her family, a pungent smell blew in the face, making people sick. In the home, the furniture of the brand with the door has a strong pungent smell. The reporter checked the scene for three minutes. Because the smell was too heavy, I had to breathe in the ventilation outside the door. How can furniture be pungent and unpleasant to the human body? In this regard, the reporter consulted the relevant experts of the building quality testing of the Provincial Quality Inspection and Testing Institute. "The whole wardrobe installed in the house will emit a pungent smell, which is likely to be formaldehyde." Experts said that many furniture now contain formaldehyde and rubber, and new furniture may be in a month or two. There is a pungent smell, and one such situation may be due to insufficient ventilation in the home. Another possibility is that the amount of formaldehyde released from the panels used in the wardrobe is excessive. Experts believe that the formaldehyde emission exceeds the standard, in fact, the quality of the sheet is unqualified and not environmentally friendly. The formaldehyde release cycle of unqualified plates will reach 3 to 15 years, so the wardrobe made of this kind of plate will cause long-term damage to consumers. It is also recommended that if the formaldehyde smell is allowed in the national standard, pineapple, tea, charcoal can be used to deodorize, the paint contains formaldehyde, and it should be ventilated and ventilated to make the room air convect. At the same time, buy some activated carbon to put it in the closet. "Noah's Home" furniture: A manager named Liu, who is responsible for the national after-sales service by "Noah's Home" furniture, said that the person in charge of the store and the consumer have contacted him many times. The brand is also very Paying attention to this situation, and sending people to the door twice to conduct investigations and verifications, but there are multiple such odors. The stores and consumers hold the same word. The result is not good. Only after passing the test by relevant departments, use data to speak. How to deal with it. It is reported that at present, Ms. Li has sent samples of furniture to the Provincial Quality Inspection and Testing Institute for testing. (Editor: JN101)

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